The question often arises: why bother with setting up DNS records, especially when Success.ai doesn't provide SMTP services? The answer lies in the crucial role these records play in ensuring seamless email transmission.

Without the necessary DNS records, your emails face the risk of being flagged or rejected by recipient mail servers, disrupting the delivery process. Success.ai operates by establishing a connection to your email account and utilizing the SMTP details associated with that account for sending emails. It's important to note that Success.ai doesn't possess or manage its SMTP services; both SMTP and IMAP are derived from the account connection details.

When you add these DNS records, it's not for the benefit of Success.ai but rather for the smooth functioning of your entire email account. Our servers come into play by interacting with the mail server, leveraging the provided details, particularly when you're initiating campaigns or warming up your email account. In essence, these DNS records serve as a vital link in the chain, ensuring that your emails traverse the digital landscape without any hiccups.